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Alexandria, VA: As business travel resumes amid an ongoing pandemic, staying in touch with business travelers is a renewed urgency for businesses and their travel managers. It is imperative that workers on the move remain fully aware of the adjustments and this has accelerated the need for travel managers to talk about complex and rapidly evolving data while deciding not only what to talk about, but also how to speak with maximum efficiency.
This is the topic addressed in a recent survey conducted through the Global Business Travel Association (GBTA) and made imaginable through Dinova Inc. The survey, “No Reservations: Travel Program Communications from the Perspective of U. S. Business Travelers. “”It examines how travel systems speak as opposed to how American business travelers need you to talk to them, in the age of COVID and beyond.
“As we overcome the pandemic, real-time communication and data for the company’s workers has never been more important, even for the most experienced road warriors. Business leaders find themselves playing an even bigger role as messengers and replacing managers when needed. “it’s about informing and protecting its employees,” said Suzanne Neufang, CEO of GBTA.
“Corporate travel policies have been quite static. They communicate regularly during worker onboarding and perhaps at an annual reminder to workers. However, Covid has absolutely replaced this cadence. Companies will now have to constantly adjust their travel policies based on government COVID policies, variants, vaccine rates and regional differences to ensure the protection of their workers,” said Alison Galik, CEO of Dinova. “Research shows that corporations would possibly be doing a smart job in managing those policies, yet there’s a lot of room for improvement when it comes to making sure their workers perceive the latest changes. We believe there is a wonderful opportunity to address this factor by offering more data on local COVID needs and leveraging cellular channels.
The current role of a travel manager continues in classic spaces like daily meal assignments and expense reporting deadlines for their business travelers, but now they also have the more critical task of frequently communicating special security updates and travel policy adjustments and processes due to the pandemic.
Here are the highlights from the What Business Travelers Now survey:
In addition to COVID-related communication, the exam also explored the personal communication tastes of business travelers in general. Despite the availability of new communication channels and platforms, business travelers still prefer the communication channels shown.
When asked about social responsibility, 3 out of five entrepreneurs (61%) are interested in a supplier’s sustainability, as well as diversity and inclusion certifications/benchmarks.
PREVIEW AS BONIFICACIÓN. Si well the main topic of the survey was the communication of the program, it also included some questions about the gastronomic behaviors and personal tastes of entrepreneurs. Key effects include:
The survey was conducted from August 20 to September 8, 2021 via GBTA with responses from 508 business travelers in the United States. GBTA members can access the full research report and accompanying infographic here.
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The Global Business Travel Association (GBTA) is the world’s largest industrial agreement constituting the $1. 4 trillion commercial industry. Our global club includes more than 9,000 business professionals from all continents. Collectively, our members directly control over $345 billion in global business and assembly expenses. every year, and they also constitute all aspects of the global industrial market.
https://www. gbta. org/
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